Vacancy Technical Support Specialist

Have you just finished your education or are you ready for the next step in your career? For our brand VARIBOX, we are looking for a: Technical Support Specialist. As a Technical Support Specialist, you will be the direct point of contact for our customers who use our integrated connectivity solution: VARIBOX Connect. You will be part of our international team with colleagues from the Netherlands, France, Spain, Germany, and Poland.

VARIBOX Connect

Data insights

Customer Satisfaction

Fleet efficiency

VARIBOX Conenct Optimize your logistic process

What will you do?

You will ensure optimal service so that users can accurately and efficiently track their IBCs in the VARIBOX Connect environment and with the Connect App. You will provide technical support to our customers both personally and via email, Teams, and phone. Additionally, you will develop and personalize training materials based on the specific needs of users and conduct training sessions. You will ensure a smooth introduction of Connect to new customers, set up customer accounts on the website, and serve as the first point of contact for technical problems or user questions.

Who are you?

You enjoy being a central figure in a Business-to-Business environment. You are communicative, precise, and have a service-oriented attitude. Good command of the Dutch and English languages is required, and proficiency in German and/or French is a plus.

  • You have a higher professional education (HBO) level of working and thinking.
  • Experience with IT and knowledge of website management.
  • Knowledge and experience in working with MS Office.
VARIBOX Connect Customer Satisfaction
VARIBOX Connect Fleet Efficiency

What can you expect from us?

  • We are an informal organization with room for your own initiative.
  • We offer a varied working environment.
  • Opportunities for further development through education and training.
  • A year-end bonus of 6.5%.
  • A good retirement plan.

Connect the Fully integrated and approved connectivity solution

The Connect technology is placed inside the VARIBOX products. By doing so, the Connect technology is an integral part of the VARIBOX and is included in the UN approval – tested and approved.  This ensures that your IBC always complies with the ADR regulations.

VARIBOX Connect Data Insights
  • Chemical resistant
  • GPS
  • 4G/5G
  • Wireless
  • Lifelong battery
  • High precision radar 

More information

For more information, contact Bart Baveld, Sales Director, at 06 133 61 776. Applications can be directed to Rotovia Deventer B.V., Attn: Ms. Gerrie Eertink, HR Advisor, P.O. Box 41, 7400 AA Deventer, or gerrie.eertink@rotovia.com.

Contact

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